A Mastercard-branded AI concierge built on MakeMyTrip's stack puts card offers alongside trip planning, running an LLM discovery layer with curated input from food, culture, adventure and retail specialists.
Why it matters
Distribution is the interesting half. Myra reaches Mastercard's cardholder base without MakeMyTrip acquiring those users, and the offers layer is what a rival cannot clone by shipping its own chatbot.
Industry lens
Card networks are becoming an acquisition channel for travel concierges. An OTA without a bank or network partnership pays full price for every user a rival reaches through someone else's cardholder base.
Pattern
MakeMyTrip's Myra planner surfaced again on 11 August; this is the first time it reaches users through a card network rather than MakeMyTrip's own app. Partnerships like this are where that race is moving.
