Skift · 7 Jul 2026
A hands-on test of travel integrations inside ChatGPT Apps and Claude Connectors found the assistants frequently answered from their own generated content rather than invoking a connected travel app, even when a relevant app was installed. The integration surface exists, but the model's routing decides whether the partner app is ever called.
Industry lens
Will model providers expose invocation ranking or tool-selection controls to app partners, or will routing remain an opaque, model-owned decision that travel brands cannot influence?
